I called to have my rear windshield moulding replaced and I was fortunate to get an appointment the following day. I really like the fact that the service can be performed while I was at work; it was very convenient. The only minor issue was that the service person only brought a moulding for the top of my windshield when I had ordered one for the bottom too. Luckily, my bottom moulding was fine and it didn't need to be replaced. Overall, the service was good and I would use the company again for future issues.